PRODUCT & FIT
Q: Are NAMU slides true to size?
A: If you wear half sizes, we recommend sizing down. If you tend to have a wider foot, we suggest sizing up.
Q: How do I choose the right size?
A: NAMU slides fit true to size with a generous toe box. If you're between sizes, we recommend sizing up to ensure your toes have room to splay naturally.
Q: Are NAMU slides unisex?
A: Yes, NAMU slides are unisex and designed to accommodate a wide range of foot shapes. Be sure to check the specific sizing chart on each product page for guidance.
Q: Can I wear NAMU slides all day, or are they just for post-workout?
A: NAMU slides are optimized for the post-activity transition window (30-60 minutes), but many people wear them for longer periods or even as everyday footwear. The zero drop, wide toe box, and moderate cushioning make them suitable for extended wear—they're not single-use recovery tools.
Q: How do NAMU slides compare to minimalist sandals or barefoot shoes?
A: NAMU occupies the middle ground. Minimalist sandals provide ground feel but often lack any cushioning for comfort on hard surfaces. NAMU provides moderate cushioning and textured stimulation—enough comfort for post-activity fatigue while maintaining sensory engagement.
Q: Can I wear these with socks?
A: Absolutely. The wide toe box accommodates socks comfortably. However, you'll get maximum sensory benefit from direct foot-to-footbed contact.
Q: Can I wear NAMU slides for long periods?
A: Absolutely. Our SEED design is engineered for all-day comfort, stimulating the important zones throughout your foot to enhance recovery whether you’re at home, on the field, or traveling.
Q: Will the textured footbed feel uncomfortable at first?
A: Most people find the textured Recovery Seed®️ zones feel like a massage with every step. However, if your feet have been in heavily cushioned shoes for years, you might notice the stimulation more initially. This typically feels good rather than uncomfortable—similar to how a lacrosse ball feels when you roll your foot on it.
Q: Are these slides good for people with plantar fasciitis or other foot conditions?
A: Many people with foot issues find that strengthening intrinsic foot muscles (which
NAMU slides encourage) helps over time. However, acute injuries or specific medical conditions should be evaluated by a healthcare provider. NAMU slides are designed for active recovery, not orthopedic treatment.
Q: Are NAMU slides suitable for youth athletes and sports teams?
A: Yes. NAMU slides are popular among youth sports teams, leagues, and training programs providing comfort and recovery for young athletes. For team orders, please complete our Team & Group Inquiry Form and a NAMU representative will be in touch.
PERFORMANCE & DURABILITY
Q: Are NAMU slides water-resistant?
A: Yes. Our slides are water-friendly and quick-drying, making them ideal for poolside, post-practice, or all-weather use.
Q: How long will my NAMU slides last?
A: With regular use, NAMU slides are designed to last 1-3 years, depending on activity level and care. They are durable enough for everyday wear while maintaining their supportive and recovery-focused design.
Q: Can NAMU slides be used outdoors on rough surfaces?
A: Yes. While they are designed primarily for comfort and recovery, NAMU slides feature durable outsoles suitable for casual outdoor use. Avoid excessively abrasive terrain to extend lifespan.
MATERIALS & CARE
Q: What materials are NAMU slides made of?
A: NAMU slides are made from Soleic®, a 100% biodegradable thermoplastic polyurethane (TPU). It is fully recyclable, eco-friendly, and designed to reduce microplastics in the environment.
Q: What makes Soleic®️ different from other "eco-friendly" materials?
A: Most "sustainable" footwear uses recycled materials or bio-based ingredients but still creates forever plastics. Soleic®️ is 100% biodegradable—meaning it breaks down completely, leaving no microplastics. It's the only fully biodegradable TPU on the market, developed by Algenesis Labs from plant-based sources.
Q: How do I clean my NAMU slides?
A: Rinse with mild soap and water and allow to air-dry in a shaded area. Avoid machine washing or prolonged sun exposure to maintain the integrity of the material.
Q: Are NAMU slides environmentally friendly?
A: Yes. Our Soleic® material is fully biodegradable and reduces greenhouse gas emissions by up to 84% compared to traditional TPU. We are also proud members of 1% for the Planet, donating a portion of our revenue to environmental initiatives.
ORDERS & SHIPPING
Q: Does NAMU offer free shipping?
A: Yes. We offer free standard shipping on all U.S. orders over $100 USD. Expedited shipping is available at an additional cost.
Q: How long does delivery take for my NAMU slides?
A: Standard shipping typically takes 3–7 business days within the U.S. International shipping timelines vary depending on location.
Q: Can I track my NAMU order?
A: Yes. Once your order ships, you will receive a tracking number via email or to your mobile phone to monitor your delivery.
Q: Can I place a bulk order for a youth team or organization?
A: Absolutely. We work with youth sports teams, schools, and leagues to provide bulk orders with special pricing. Please complete our Team & Group Inquiry Form with your team details, and a NAMU representative will be in touch within 24 hours.
EXCHANGES & RETURNS
Q: What is NAMU’s return policy?
A: Yes. Returns are possible within 15 days of recieving your order. The product(s) you're looking to return must have been purchased from namurecovery.com, they must be in new condition, unworn, include its original tags, and its original packaging. Please visit our Returns and Exchanges page for details.
Q: Can I exchange my NAMU slides for a different size or color?
A: Yes. Exchanges are possible within 7 days of recieving your order. The product(s) you're looking to exchange must have been purchased from namurecovery.com, they must be in new condition, unworn, include its original tags, and its original packaging. Please visit our Returns and Exchanges page for details.
Q: What if my NAMU slides arrive damaged or defective?
A: Please email our team at Info@namurecovery.com immediately and we will guide you through your options. There is no additional cost for product replacements if your order was damaged in transit. We will require details and photos.